Privacy Policy

1. Responsible

The entity responsible for processing personal data on this website is:

SIGRO GmbH

Heinreich-Heine-Straße 14

08223 Falkenstein / Vogtland

Represented by the managing director: Thomas Riedel

Phone: +49 (0) 3745 / 74 42 57

E-Mail: info@sigro.com

2. Generell Information

We treat your personal data as confidential and process it in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Telecommunications and Digital Services Data Protection Act (TDDDG). Personal data is data that can be used to identify you personally.

3. Hosting and Server-Logfiles

We host the content of our website with:

itDOTmedia

Inh. Stephan Eckstein

Wiesenufer 5

09123 Chemnitz OT Einsiedel

When you visit our website, the hosting provider processes technically necessary data in server log files. This may include, in particular, the IP address, the date and time of access, the files accessed, the browser type, and the operating system. This processing is based on Article 6(1)(f) of the GDPR. Our legitimate interest lies in ensuring the secure, stable, and technically error-free operation of our website. The server log files are stored for the period necessary to ensure secure operation and technical error analysis, and are subsequently deleted unless required by law to be retained.

4. Cookies and Consent Management

Our website uses technically necessary cookies and similar technologies that are absolutely essential for the operation of the B2B store.

Technically necessary cookies may be used without consent to the extent that they are absolutely necessary to provide a service you have expressly requested, such as the functionality of your customer account or shopping cart. The legal basis for storing or retrieving information on your device in this regard is Section 25(2) of the TDDDG. The subsequent processing of personal data is carried out on the basis of the applicable legal grounds under Article 6 of the GDPR.

For non-essential cookies or comparable technologies, we obtain your consent prior to their use in accordance with Section 25(1) of the TDDDG and Article 6(1)(a) of the GDPR. You may revoke or modify any consent you have given at any time with future effect via the cookie settings on our website.

5. Contacting us via Email or the Contact Form

If you contact us by email or through our contact form, we will process the personal data you provide to the extent necessary to handle your inquiry and any follow-up questions. This processing is based on Article 6(1)(b) of the GDPR, provided your inquiry relates to the performance of a contract or pre-contractual measures. In all other cases, processing is based on our legitimate interest in handling your inquiry in accordance with Article 6(1)(f) of the GDPR. We will delete the data as soon as the inquiry has been fully processed and there are no legal retention requirements that prevent us from doing so.

6. Customer Account and Orders

On our website, business customers (B2B) can create a customer account and place orders. When you register and use your customer account, we process the data necessary for these purposes. This may include, in particular, your name, company information, contact information, login credentials, and order and contract details. This processing is carried out for the purpose of setting up and managing the customer account, as well as for the execution and fulfillment of orders and contracts, based on Article 6(1)(b) of the GDPR. To the extent that data is necessary for the processing of orders, invoices, or other business transactions, it may be disclosed to the relevant service providers, such as shipping or logistics providers. Data that must be retained due to statutory retention obligations, particularly under commercial and tax law, will be stored for the period required by law. Upon expiration of these periods, the data will be deleted unless there is another legal basis for further storage.

7. Newsletter

If you subscribe to our B2B newsletter, we will need your email address. Registration is done via the double opt-in process. The processing of your data for the purpose of sending the newsletter is based on your consent in accordance with Article 6(1)(a) of the GDPR. You may revoke your consent at any time with future effect. To do so, you can use the unsubscribe link provided in each newsletter. Once you unsubscribe, your data will no longer be used to send you the newsletter. Proof of your consent may continue to be stored in accordance with legal requirements.

8. Retention period

Unless a more specific retention period is stated in this Privacy Policy, we store personal data only for as long as is necessary for the respective purpose of processing. In addition, we store data to the extent that statutory retention obligations apply. For business records, the statutory retention periods under commercial and tax law may apply in particular. Once the respective purpose of processing no longer applies and existing retention periods have expired, the data will be deleted, provided there is no other legal basis for further storage.

9. Your Rights

You have the following rights in accordance with legal requirements: Right of Access: You may request access to the personal data we process. Right to Rectification: You may request the correction of inaccurate data or the completion of incomplete data. Right to Erasure: You may request the erasure of your personal data under certain conditions. Restriction of processing: Under certain conditions, you may request that we restrict the processing of your personal data. Data portability: You may request to receive the personal data concerning you, which we process automatically based on your consent or a contract, in a commonly used, machine-readable format. Withdrawal of consent: You may withdraw your consent at any time with future effect. Objection: To the extent that processing is based on Article 6(1)(e) or (f) of the GDPR, you may object to the processing under the conditions set forth by law. You may object at any time to the processing of personal data for the purpose of direct marketing.

10. Right to File a Complaint with the Supervisory Authority

You have the right to file a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law. The competent supervisory authority for SIGRO GmbH is: Saxon Data Protection and Transparency Commissioner (SDTB) Further information and the authority’s current contact details can be found on its website.

11. SSL- or TLS Encryption

For security reasons, this website uses SSL or TLS encryption. You can tell that the connection is encrypted when the address bar of your browser begins with “https://” and a padlock icon is displayed.

12. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy if required due to legal or technical changes. The most recent version published on our website is always the one that applies.